FAQ

WHY CHOOSE ORTDRESS?

Quality & Craftsmanship

High quality guarantee. Hand-crafted details. Exceptional fit and fell. Our company owned and operated factory is obsessed with creating gorgeous wedding gowns. Their sole focus is to deliver the best quality, best fitting dresses at affordable prices.

A Perfect Fit

We understand the importance of your wedding day and every special occasion in your life. And that your wedding dress should be perfectly fit you, and in every way to be just how you always dreamed it should be.

At tailored wedding dresses, each dresses is custom-made to fit you perfectly. Imagine comfortably and confidently gliding down the aisle in your perfect dress!

Unbeatable Savings Anywhere Online

Our mission is to provide quality dresses at unbeatable prices.

All our goods are factory direct pricing. This allows us to cut out a great deal of unnecessary expenditure by removing intermediate agencies, such as exporters, importers, wholesalers, and retailers. It is estimated that the average customer will save 30% over retail.

We use Web sales, instead of store sales. By lower overhead, we have also saved consumers approximately 10% over retail prices.

HOW TO MEASURE?

measuring-guide

COLOR CHART

color chart

HOW DO I PICK THE RIGHT SIZE?

We strongly recommend you to have your measurements taken by a professional seamstress /dressmaker to ensure the accurate measurement before buying any dress online. We have provided pictures to show you how to measure. If you want the dress to be custom-made, please offer the exact measurements. If you need a standard size dress, please refer to our standard size chart to choose the right size.

IS MY PURCHASE SECURE OVER THE INTERNET?

Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer. You are also guaranteed your purchase through your credit card, PayPal and Google.

HOW IS THE DRESS SHIPPED?

Our finished dress will be sent in a box, inside-out (to protect the beading), well wrapped in a plastic bag to protect it from water and dirt. The package will be dropped at your front door!

WHERE CAN I TRY ON YOUR DRESSES BEFORE PAYING IT?

We only sale online, and we do not have a show room oversea. So we are sorry, you can not try on our dress before buying. But we can guarantee the quality. We have a lot of pictures online for your reference. If you order a dress in the right size, we are confident that the dress will not disappoint you.

CAN I RETURN THE DRESS IF I DON'T LIKE IT?

If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please do choose the right style you want before ordering. If your don't like the dress because you are confident that the dress has quality problem, please feel free to contact our customer service. We are committed to offer the highest service!

WILL I BE CHARGED SALES TAX?

Please note that all import taxes / duties are the buyer’s responsibility. We will not accept responsibility for customs costs incurred. 

Many countries do not charge import duties on private items, samples, and goods below a certain stated value. We will try to set a low product value in the list and send it as samples to make the tax as low as possible or avoid tax. But we can’t give you advice or information about tax rates and customs charges in your country. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country. You must ensure you find out about regulations in your own country before ordering from us. Let us know if you have any special packing or labeling instructions when placing your order.

I'M IN A REAL HURRY, HOW DO I GET MY DRESS FASTER?

If you need your dress urgently, rush order is available so that you can get the product in time, But we strongly suggest you to contact us before place order, to avoid in-excitable order.

HOW LONG WILL IT TAKE TO GET MY DRESS?

As all orders must be processed before they can be shipped, The Total Delivery time is split into two parts: Normally, for wedding dresses the processing time is 12-15 working days and and the shipping time is 3-5 working days. You will get your dresses in 15-20 working days. For other dresses, processing time is 10-12 working days and shipping time is also 3-5 working days. You will get your dresses in 13-17 working days. But we strongly advise you to place order at least a month before your event! Please kindly notice, the processing time may be extended during the peak seasons which you could check the detailed purchase information at each dress ending page!

HOW CAN I TRACK MY ORDER STATUS?

Once the order ships, a tracking number will be sent to you automatically, please feel free to contact your carrier to track your package. Or, please do not hesitate to contact our customer service department to check the most updated status of your order. We are more than happy to further assist you.

DOES ORTDRESS.COM HANDLE INTERNATIONAL ORDERS?

We ship worldwide!

Please note, it's your own responsibility to find out about the import taxsituation in your own country.

Afghanistan
Albania
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Andorra
Angola
Anguilla
Antarctica
Antigua
Argentina
Armenia
Aruba
Ascension
Australia
Australian External Territories
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde Islands
Cayman Islands
Central African Republic
Chad
Chatham Island (New Zealand)
Chile
China (PRC)
Christmas Island
Cocos-Keeling Islands
Colombia
Comoros
Congo
Congo, Dem. Rep. of (former Zaire)
Cook Islands
Costa Rica
C?te d'Ivoire (Ivory Coast)
Croatia
Cuba
Cuba (Guantanamo Bay)
Cura?ao
Cyprus
Czech Republic
Denmark
Diego Garcia
Djibouti
Dominica
Dominican Republic
East Timor
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Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
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Fiji Islands
Finland
France
French Antilles
French Guiana
French Polynesia
Gabonese Republic
Gambia
Georgia
Germany
Ghana
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Guinea
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Haiti
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Italy
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Kuwait
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Latvia
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Libya
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Macao
Macedonia (Former Yugoslav Rep of.)
Madagascar
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Malta
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Mexico
Micronesia, (Federal States of)
Midway Island
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Monaco
Mongolia
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Myanmar
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Netherlands
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Nevis
New Caledonia
New Zealand
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Nigeria
Niue
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Northern Marianas Islands
(Saipan, Rota, & Tinian)
Norway
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Pakistan
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Palestinian Settlements
Panama
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Paraguay
Peru
Philippines
Poland
Portugal
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Slovenia
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South Africa
Spain
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Sudan
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Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
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Tokelau
Tonga Islands
Trinidad & Tobago
Tunisia
Turkey
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Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States of America
US Virgin Islands
Universal Personal Telecommunications (UPT)
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wake Island
Wallis and Futuna Islands
Western Samoa
Yemen
Zambia
Zanzibar
Zimbabwe

DELIVERY POLICY & SHIPPING OPTIONS

Delivery Policy

As a unique selling point of Ortdress, all of our dresses can be custom made(except In Stock items), normally, it will take 13 to 18 working days to make a new dress, in peak season it may take more time, which you could check the detail purchase information at each dress ending page. Once your order is successfully made from our website, it will be considered that you have agreed with the processing time of your order for 13 to 18 working days or more during the peak season. If you are in urgent need of your dress or have a upcoming wearing date, you should contact us before ordering or leave messages in the order instruction box for our information. No exception of cancellation or refund for the order due to the processing time in this agreed period.

The international delivery may take 5 to 10 more post days via different shipping options(check the following information for more details about available shipping method) Please make sure you have allowed adequate time before your wearing date. We can not hold responsible for the delivery time by shipping company.

All of our orders are shipped as "D.D.U"(Delivered Duties Unpaid), Ortdress.com can not be held responsible for any accrued additional charges such as taxes, duties or tariffs that may apply to international orders. To find out more about this, please contact your local custom office. All prices on our site are quoted in Pounds.

Shipping Options

Ortdress supply you a range of shipping methods to choose from, they are DHL Express, UPS, FedEx, EMS. You can choose whichever method suits you best when you place an order. The following information will show you some useful information to select the method.

1.DHL

DHL Delivery times are between 5-7 post days to all major destinations. For Middle East area, Africa, Southeast Asia and some small countries, DHL is the best shipping method for you to choose, which the shipping time and cost are the most competitive.
DHL will update the shipping information onto website in 24 hours.
http://www.DHL.com

2.UPS

UPS Delivery times are between 5-7 post days to all major destinations. As UPS was founded in United States, if you want to ship your order to America, Canada, South America and United Kingdom, then UPS is fastest and cheapest express method for you to choose from.
UPS will update the shipping information onto website in 24 hours.

http://www.UPS.com

3.FedEx

FedEx Delivery times are between 5-7 post days to all major destinations. If you want to ship your order to Southeast Asia which the order weight is over 21kgs then FedEx is the fastest and cheapest express shipping method.
FedEx will update the shipping information onto website in 24 hours.
http://www.FEDEX.com

4.EMS

EMS Delivery times are between 7-15 post days to all over the world. And the shipping cost will be more competitive to the above 3 express shipping methods. 
EMS will take 1-2 business days to update the information onto website.

5.Free Shipping

According your selected products for ordering are all free shipping targeted. We will select one shipping methods for you by ortdress.com

If you have any special requests about the shipping option or delivery condition, you man leave your request on "Order Inquiry", or directly contact our after sales service team by service@ortdress.com.

IS SHIPPING INCLUDED IN THE PRICE?

If product name includes "Free Shipping", then you will do not need to pay for shipping cost. Free available for every country. 

For products without "Free Shipping" are not included in the item prices: you need to use the online system to generate a shipping quote for your order.

HOW WOULD ortdress.com SHIP DRESS TO ME?

ortdress.com currently ships small and medium sized orders by international couriers.
The shipping rates can be previewed inside the ortdress.com online shop system. You can just click on the "Estimated Shipping Costs" and choose the country you want to ship to, Shipping fees will be estimated by our system automatically.

How can I trace my order?

Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at.

How Long will it take to deliver? Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Standard shipping normally takes 3-10 days, and express shipping normally takes 3-5 days. Processing takes 13-18 days normally.

Are the packages insured? Shipping with couriers is insured and can be tracked online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery any time you want.

 

WESTERN UNION BANK TRANSFER FEE

Is paying by bank transfer/western union free? 

No,they are not free. 

You may have to pay a fee when the money is sent to Ortdress by Western Union/Bank Transfer. 

If you pay by bank transfer, please ask your bank to provide you with clear details so you can account for this fee when you pay. For example, if you are paying for an Ortdress order of $500, and the bank will charge $50 to transfer, please submit for the transfer $550. If you only submit $500 then the payment that arrives with us (in this example) will only be $450 and we won't be able to send your full order. 

Ortdress pays for any bank currency conversion fees. You can submit bank transfer payments in any currency. 

If you pay by western union, you need to go to a western union branch. Please also ask them to provide you clear details so you can account for the fee. Please submit the amount including transfer fee.

TAXE, CUSTOMS & DUTIES

We don't add taxes, VAT, or other hidden charges. You pay us what you see on the checkout page, i.e. goods subtotal + shipping cost. 

However - In most countries in the world you have to pay taxes on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes. 

The rules are different in every country. 

In any one country the rules are often applied differently in different places, and sometimes rather randomly. 

VAT has been applied on the item which covered by our supplier, customer may not involve in such fee. 

Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of any country. 

As such we cannot, and will not, offer advice about taxes in your country. 

As the buyer, it is your responsibility to find out that information before you order. 

If you order goods from us and feel that you've been unexpectedly 'stung' with taxes at your end, please don't blame us. 

Please find out as much as you can about your import taxes in your own country before completing your order. 

If you find out information about the import tax situation in your country, and you believe there are ways for you to minimize the taxes you have to pay (or eliminate the taxes altogether), we are more than happy to follow your instructions regarding labeling, packing, declarations, invoices, etc. Just tell us what you need and we will let you know what we can do to help.

RETURN POLICY

Our Commitment to Satisfaction

Ortdress.com focuses on providing excellent products and creating enjoyable shopping experience to our customers. Our Return and Cancellation Policies were created to help customers to handle all kinds of return cases.

If you can’t find the answers to your questions from our Return and Cancellation Policies on this page, please email to service@ortdress.com  and our service team will reply to you within 24 hours (during business days).

Cancellation Policy

We understand that ordering a dress for your special occasion is an important undertaking. However, it is important to note that our dresses are custom-made, once production process begins, Labor Costs and Material Costs will be incurred.

- Unpaid order will not be processed. If you do not need it, please simply ignore it.
- Cancellation within 24 hours after the order is paid: you will get a full refund.
- Cancellation within 24 to 72 hours after the order is paid: you will get a partial refund consisting of 50% of the item price and the full shipping cost.
- Cancellation within 72 to 120 hours after the order is paid: you will get a partial refund consisting of 30% of the item price and the full shipping cost.
- Cancellation beyond 120 hours after the order is paid: you will get a partial refund consisting of the full shipping cost.
- Once the item has been shipped, the order can't be cancelled.

If you would like to cancel your order, please send an email stating your order number and telephone number to service@ortdress.com. We will calculate the cancellation time according to the time of the email is received.

Return Policy

Please email to service@ortdress.com within 7 days after you received the item(s) if you want to return the item(s). Please attach clear full sight photographs of your items in the email, which will help you to obtain more efficient help and solution from us.

Please note that returning packages needs prior approval from Customer Service.The after sale related emails should not be interrupted for more than 5 days.

If you are returning dresses or accessories, please make sure they are in original condition - unworn, unwashed, unaltered, undamaged and clean.

  1. Wrong Dresses Received

If we shipped you an incorrect item or the item with wrong color (Color differences due to the display settings of your computer monitor are not included), you have following three options:

1) You can keep the incorrect item and we will send you the right one as soon as possible.

2) You can keep the incorrect item, and we will send you 50% refund of the original item price. Shipping fee can’t be refunded,

3) You can return the dress and get a full refund.

  1. Sizing or Fitting Issues

As all of our dresses(clothing) are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. We would do detailed check about the size and measureemnts. Therefore, the mistake on size and measurements are very rare.

In addition, our dresses are made with additional fabric in the seams; you can make minor adjustments at a local tailor's.

If you feel the size deviation is too large to be normal, please email to service@ortdress.com to get guide and help.

  1. Return Flawless Products

If you want to return or exchange flawless products, you will need to pay 60% of the dress price as restocking fee, and shipping cost is not returnable. You need to pay the shipping cost for return the dress as well. Please note that returning packages need prior approval from Customer Service.

Return Process

1) Please email to service@ortdress.com within 7 days upon you receiving your item, including an explanation with photographs for the return. Returns will not be accepted without prior approval from Customer Service.

2)  Once you receive the email from service@ortdress.com which states the return is approved, please send back the items to the address listed in email as soon as possible, and please make sure to use local post office service.(such as Post Office, USPS, Royal Post…).

3)  Once receive the return item, we will process the case in 3 to 5 business days. Items returned in unacceptable condition will not be refunded and cannot be shipped back to you. Please allow up to two billing cycles for it to be credited to your account, please kindly note that the refund efficiency also depends on the credit card bank's processing-cycle.

PRIVACY POLICY

www.ortdress.com is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously. Therefore we would like you to know what data we maintain and what data we discard. With this privacy notice, we would like to inform you about our security measures.

Collection and processing of personal data

We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us. The database and its contents remain at our company and stay with data processors or servers acting on our behalf and responsible to us. Your personal data will not be passed on by us for use by third parties in any form whatsoever, unless we have obtained your consent or are legally required to do so. We will retain control of and responsibility for the use of any personal data you disclose to us. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

Purposes of Use

The data we collect will only be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience
(your information helps us to better respond to your individual needs)

- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

- To administer a contest, promotion, survey or other site feature
Choice and Opt-Out
If you no longer wish to receive the Company's promotional communications, you may "opt-out" of receiving them by following the instructions included in each communication or by e-mailing the Company at service@ortdress.com.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section, or by telephoning, or emailing your request to Ortdress.com’s Customer Support department at service@ortdress.com. Please do not email your credit card number or other sensitive information.

TERMS OF USE

Welcome to Ortdress.com ("Site"). Please review the following basic terms and conditions that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms and conditions (the "Agreement"). 

General 

We may from time to time change the terms and conditions that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. We may change, move or delete portions of, or may add to, our Site from time to time. 

User Input 

All comments, feedback, suggestions, ideas and other submissions disclosed, submitted or offered to ortdress.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "submissions") shall be and remain ortdress.com's property. Such disclosure, submission or offer of any comments shall constitute an assignment to ortdress.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. ortdress.com will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. You agree that no comment submitted by you to the Site will violate any right of any third party. You further agree that no comment submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make. 

Colors 

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitors' display of any color will be accurate. We suggest viewing an actual fabric swatch for true color representation. We typically do not charge for fabric swatches. 

Prices 

Prices are subject to change without notice. 

Links To Other Web Sites And Services 

To the extent that this Site contains links to outside services and resources, the availability and content of which Ortdress.com does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. 

Disclaimer

WE STAND BY OUR GUARANTEES. HOWEVER, EXCEPT AS EXPRESSLY STATED IN OUR GUARANTEES, THIS SITE AND ALL CONTENTS OF THE SITE ARE WITHOUT WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT ortdress.com SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. 

Termination

This agreement is effective unless and until terminated by either you or Ortdress.com. You may terminate this agreement at any time. Ortdress.com also may terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Ortdress.com's sole discretion you fail to comply with any term or condition of this agreement. Upon any termination of this agreement by either you or Ortdress.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this agreement or otherwise. 

Taxes, Duties, Tariffs and/or Brokerage Fees 

Ortdress.com can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. To find out which if any of these may apply, please contact your local government.

THE ORTDRESS'S GUARANTEE AND WARRANTY

Every Ortdress's dress design is created with a strong attention to detail and high quality craftsmanship. Fine fabrics and hand-beaded embellishments are just the beginning. Underneath it all, Ortdress's Bridal dresses feature quality lining and inner construction details that help create a flattering shape and drape. So the quality is guaranteed.

We have a QA team who tests your ordered products before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.

All our products are covered by a 12 MONTH WARRANTY.In essence this means that defective dresses can be returned by post to Ortdress.com, in Hong Kong, where we will make the repairs or instant replacement and ship the new goods back to you.

ORTDRESS'S DIFFERENCE

Quality & Craftsmanship

High quality guarantee. Hand-crafted details. Exceptional fit and fell. Our company owned and operated factory is obsessed with creating gorgeous wedding gowns. Their sole focus is to deliver the best quality, best fitting dresses at affordable prices.

A Perfect Fit

We understand the importance of your wedding day and every special occasion in your life. And that your wedding dress should be perfectly fit you, and in every way to be just how you always dreamed it should be.

At tailored wedding dresses, each dresses is custom-made to fit you perfectly. Imagine comfortably and confidently gliding down the aisle in your perfect dress!

Unbeatable Savings Anywhere Online

Our mission is to provide quality dresses at unbeatable prices.

All our goods are factory direct pricing. This allows us to cut out a great deal of unnecessary expenditure by removing intermediate agencies, such as exporters, importers, wholesalers, and retailers. It is estimated that the average customer will save 30% over retail.

We use Web sales, instead of store sales. By lower overhead, we have also saved consumers approximately 10% over retail prices.

 

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Create one here", "forgot": "Forgot password", "all_collection": "All Collections", "world_wide_delivery": "Worldwide delivery", "shipping_text": "Free UK Delivery on orders over £ 100", "hot_line": "Hot line" }, "menu": { "mobile_menu_tab": "Menu", "mobile_account_tab": "Account", "mobile_settings_tab": "Settings" }, "slideshow": { "next_slide": "Next slide", "previous_slide": "Previous slide", "pause_slideshow": "Pause slideshow", "play_slideshow": "Play slideshow", "play_video": "Play video", "close_video": "Close video" }, "map": { "get_directions": "Get directions", "address_error": "Error looking up that address", "address_no_results": "No results for that address" } }, "blogs": { "article": { "view_all": "View all", "all_topics": "All topics", "by_author": "by [[ author ]]", "posted_in": "Posted in", "read_more": "Read more", "back_to_blog": "Back to [[ title ]]" }, "comments": { "title": "Leave a comment", "name": "Name", "email": "Email", "message": "Message", "post": "Post comment", "moderated": "Please note, comments must be approved before they are published", "success_moderated": "Your comment was posted successfully. We will publish it in a little while, as our blog is moderated.", "success": "Your comment was posted successfully! Thank you!", "comments_with_count": { "one": "[[ count ]] comment", "other": "[[ count ]] comments" } } }, "cart": { "general": { "title": "Your cart", "note": "Add a note to your order", "remove": "Remove", "subtotal": "Subtotal", "savings": "You're saving", "shipping_at_checkout": "Shipping & taxes calculated at checkout", "update": "Update", "checkout": "Process Check out", "empty": "Your cart is currently empty.", "cookies_required": "Enable cookies to use the shopping cart", "edit": "Edit", "cancel": "Cancel", "continue_shopping": "Continue shopping", "recently_added_item": "Recently added item(s)", "remove_item": "Remove This Item", "view_and_edit_cart": "View and edit cart", "clear": "Clear cart", "empty_page_title": "Shopping Cart is Empty", "here": "here", "empty_continue_html": "Click here to continue shopping.", "processing": "Processing...", "items_count_label" : "[[ count ]] item(s) in your cart", "ok" : "Ok" }, "label": { "product": "Product", "price": "Price", "quantity": "Quantity", "total": "Total", "total_item": "Total item", "sub_total_top": "Cart Subtotal" } }, "collections": { "general": { "view_all": "View all", "clear_all": "Clear All", "no_matches": "Sorry, there are no products in this collection", "items_with_count": { "one": "[[ count ]] product", "other": "[[ count ]] products" }, "load_more": "Load More", "sidebar_btn": "Filter by" }, "sorting": { "title": "Sort by", "manual": "Featured", "best_selling": "Best Selling", "title_ascending": "Alphabetically, A-Z", "title_descending": "Alphabetically, Z-A", "price_ascending": "Price, low to high", "price_descending": "Price, high to low", "created_descending": "Date, new to old", "created_ascending": "Date, old to new" }, "filters": { "title_tags": "Filter", "all_tags": "All products", "categories": "categories", "title": "Filter", "color": "Color", "size": "Size", "brand": "Brand", "price": "Price", "green": "Green", "blue": "Blue", "red": "Red", "pink": "Pink", "black": "Black", "purple": "Purple", "white": "White", "orange": "Orange" }, "product_item": { "quick_shop": "Quick View", "compare": "Compare", "wishlist": "Add to Wishlist" } }, "contact": { "form": { "name": "Name", "email": "Email", "phone": "Phone Number", "message": "Message", "submit": "Submit", "post_success": "Thanks for contacting us. We'll get back to you as soon as possible.", "address": "Address", "telephone": "Telephone", "title": "Write us", "required": "Required" } }, "customer": { "account": { "title": "My Account", "details": "Account Details", "view_addresses": "View Addresses", "return": "Return to Account Details" }, "activate_account": { "title": "Activate Account", "subtext": "Create your password to activate your account.", "password": "Password", "password_confirm": "Confirm Password", "submit": "Activate Account", "cancel": "Decline Invitation" }, "addresses": { "title": "Your Addresses", "default": "Default", "add_new": "Add a New Address", "edit_address": "Edit address", "first_name": "First Name", "last_name": "Last Name", "company": "Company", "address1": "Address1", "address2": "Address2", "city": "City", "country": "Country", "province": "Province", "zip": "Postal\/Zip Code", "phone": "Phone", "set_default": "Set as default address", "add": "Add Address", "update": "Update Address", "cancel": "Cancel", "edit": "Edit", "delete": "Delete", "delete_confirm": "Are you sure you wish to delete this address?" }, "login": { "title": "Login", "desc": "If you have an account, sign in with your email address.", "email": "Email", "password": "Password", "forgot_password": "Forgot your password?", "sign_in": "Sign In", "guest_title": "Continue as a guest", "guest_continue": "Continue" }, "orders": { "title": "Order History", "order_number": "Order", "date": "Date", "payment_status": "Payment Status", "fulfillment_status": "Fulfillment Status", "total": "Total", "none": "You haven't placed any orders yet." }, "order": { "title": "Order [[ name ]]", "date": "Placed on [[ date ]]", "cancelled": "Order Cancelled on [[ date ]]", "cancelled_reason": "Reason: [[ reason ]]", "billing_address": "Billing Address", "payment_status": "Payment Status", "shipping_address": "Shipping Address", "fulfillment_status": "Fulfillment Status", "discount": "Discount", "shipping": "Shipping", "tax": "Tax", "product": "Product", "sku": "SKU", "price": "Price", "quantity": "Quantity", "total": "Total", "fulfilled_at": "Fulfilled [[ date ]]", "subtotal": "Subtotal" }, "recover_password": { "title": "Reset your password", "email": "Email", "submit": "Submit", "cancel": "Cancel", "subtext": "We will send you an email to reset your password.", "success": "We've sent you an email with a link to update your password." }, "reset_password": { "title": "Reset account password", "subtext": "Enter a new password for [[ email ]]", "password": "Password", "password_confirm": "Confirm Password", "submit": "Reset Password" }, "register": { "title": "Create Account", "first_name": "First Name", "last_name": "Last Name", "email": "Email", "password": "Password", "submit": "Create", "desc": "Creating an account is easy. Just fill in the form below." } }, "homepage": { "onboarding": { "product_title": "Your product's name", "product_description": "This area is used to describe your product’s details. Tell customers about the look, feel, and style of your product. Add details on color, materials used, sizing, and where it was made.", "collection_title": "Your collection's name", "blog_title": "Your post's title", "blog_excerpt": "Your store hasn’t published any blog posts yet. A blog can be used to talk about new product launches, tips, or other news you want to share with your customers. You can check out Shopify’s ecommerce blog for inspiration and advice for your own store and blog.", "blog_author": "Author name", "no_content": "This section doesn’t currently include any content. Add content to this section using the sidebar." } }, "layout": { "navigation": { "search": "Search", "toggle": "expand\/collapse", "expand": "expand", "collapse": "collapse", "all_categories": "All Categories" }, "cart": { "title": "Cart", "items_count": { "one": "item", "other": "items" } }, "customer": { "account": "Account", "log_out": "Log out", "logout": "Log out", "log_in": "Log in", "create_account": "Create account", "sign_up": "Sign up", "wishlist": "Wishlist" }, "footer": { "social_platform": "[[ name ]] on [[ platform ]]" }, "list_page": { "grid": "Grid", "list": "List" } }, "products": { "product": { "regular_price": "Regular price", "sold_out": "Sold out", "unavailable": "Unavailable", "on_sale": "Sale", "quantity": "Quantity", "add_to_cart": "Add to cart", "back_to_collection": "Back to [[ title ]]", "related_title": "Related Products", "qty_increase": "Increase", "qty_decrease": "Decrease", "deal_days": "Days", "deal_hours": "Hours", "deal_minutes": "Minutes", "deal_second": "Seconds", "select_option": "Select Option", "add_to_wishlist": "Add to Wishlist", "add_to_review": "Add to review", "compare_success_msg": "[[ product_title ]] has been added to comparing box successful", "compare_exist_msg": "[[ product_title ]] is exist in comparing box", "compare_cart_msg": "[[ product_title ]] has been added to shopping cart", "compare_remove_msg": "[[ product_title ]] has been removed from comparing box", "comparing_box": "Comparing box", "compare_no_items": "There is no items in comparing box", "wishlist_success_msg": "[[ product_title ]] has been added to wishlist successful", "wishlist_exist_msg": "[[ product_title ]] is exist in wishlist", "wishlist_cart_msg": "[[ product_title ]] has been added to shopping cart", "wishlist_box": "Wishlist", "wishlist_remove_msg": "[[ product_title ]] has been removed from wishlist", "wislist_no_items": "There is no items in wishlist", "upsell_cart_msg": "\"[[ product_title ]]\" has been added to shopping cart", "upsell_block_title": "Frequently bought with \"[[ product_title ]]\"", "upsell_cart_qty": "[[ count ]] item(s)", "upsell_product_page_title": "You may also like these products", "upsell_checkout_btn": "Checkout", "share": "Share product", "share_on_facebook": "Share on Facebook", "share_on_twitter": "Share on Twitter", "share_on_pinterest": "Share on Pinterest", "share_on_google": "Share on Google+", "share_on_linkedin": "Share on LinkedIn", "availability": "Availability", "in_stock": "In Stock", "out_of_stock": "Out of stock", "quick_overview": "Quick Overview", "details": "Details", "reviews": "Reviews", "first_review": "Be the first review", "tags": "Product Tags", "size_chart": "Size Chart", "options": "Options", "vendor": "Vendor", "features": "Features", "sale_left_text": "[[ sales ]] SOLD. HURRY! ONLY A FEW LEFT!", "checkout_text": "Secured and trusted checkout with", "quick_view_details": "View details", "open_light_gallery": "Click here to open gallery images" }, "upsell": { "recommend_text": "Someone purchased a", "minute_ago": "minutes ago" } }, "gift_cards": { "issued": { "title_html": "Here's your [[ value ]] gift card for [[ shop ]]!", "subtext": "Your gift card", "disabled": "Disabled", "expired": "Expired on [[ expiry ]]", "active": "Expires on [[ expiry ]]", "redeem_html": "Use this code at checkout to redeem your [[ value ]] gift card", "shop_link": "Start shopping", "print": "Print this gift card", "remaining_html": "[[ balance ]] left", "add_to_apple_wallet": "Add to Apple Wallet" } }, "date_formats": { "month_day_year": "%B %d, %Y" } }, "fr":{ "general": { "field": { "required": "Requis", "actions": "Les actes", "top_btn": "Haut" }, "accessibility": { "skip_to_content": "Passer au contenu", "close_modal": "Fermer (Esc)" }, "meta": { "tags": "Mots clés \"[[ tags ]]\"", "page": "Page [[ page ]]" }, "404": { "title": "404 - Page non trouvée", "subtext": "Cette page n'est pas disponible.", "link": "Retourner au magasinage" }, "pagination": { "previous": "Précédent", "next": "Suivant", "current_page": "Page [[ current ]] sur [[ total ]]" }, "password_page": { "opening_soon": "Bientôt ouvert", "login_form_heading": "Accéder à la boutique à l'aide d'un mot de passe", "login_form_password_label": "Mot de passe", "login_form_password_placeholder": "Votre mot de passe", "login_form_submit": "Entrer", "signup_form_email_label": "Courriel", "signup_form_success": "Nous vous ferons parvenir un courriel juste avant l'ouverture!", "password_link": "Entrer avec un mot de passe", "powered_by_shopify_html": "Cette boutique sera propulsée par [[ shopify ]]" }, "social": { "share_on_facebook": "Partager", "share_on_twitter": "Tweeter", "share_on_pinterest": "Épingler", "alt_text": { "share_on_facebook": "Partager sur Facebook", "share_on_twitter": "Tweeter sur Twitter", "share_on_pinterest": "Épingler sur Pinterest" } }, "search": { "no_results_html": "Votre recherche pour \"[[ terms ]]\" n'a pas généré de résultats.", "results_with_count": { "one": "[[ count ]] résultat pour \"[[ terms ]]\"", "other": "[[ count ]] résultats pour \"[[ terms ]]\"" }, "title": "Effectuez une recherche", "placeholder": "Recherche", "submit": "Recherche", "close": "Fermer (esc)" }, "newsletter_form": { "newsletter_email": "Join our mailing list", "email_placeholder": "Adresse courriel", "confirmation": "Merci pour votre abonnement", "submit": "S'inscrire", "show_me_text": "Ne me montre plus" }, "filters": { "show_more": "Voir plus", "show_less": "Afficher moins" }, "breadcrumbs": { "home": "Accueil", "create_account": "Créer un compte", "account": "Compte", "addresses": "Adresses" }, "item": { "remove": "Retirer l'objet" } }, "sections": { "header": { "top_header_login": "S'identifier", "top_header_register": "Registre", "top_header_wishlist": "Liste de souhaits", "register_dropdown": "Pas de compte? Créer un ici", "forgot": "Mot de passe oublié", "all_collection": "Toutes les collections", "world_wide_delivery": "Livraison à l'échelle mondiale", "shipping_text": "Livraison gratuite au Royaume-Uni sur des commandes de plus de 100 £", "hot_line": "Hot line" }, "menu": { "mobile_menu_tab": "Menu", "mobile_account_tab": "Compte", "mobile_settings_tab": "Paramètres" }, "slideshow": { "next_slide": "Diapositive suivante", "previous_slide": "Diapositive précédente", "pause_slideshow": "Mettre en pause le diaporama", "play_slideshow": "Jouer le diaporama", "play_video": "Lire la vidéo", "close_video": "Fermer la vidéo" }, "map": { "get_directions": "Obtenir des directions", "address_error": "Vous ne trouvez pas cette adresse", "address_no_results": "Aucun résultat pour cette adresse" } }, "blogs": { "article": { "view_all": "Voir toutes", "all_topics": "Tous les sujets", "by_author": "par [[ author ]]", "posted_in": "Publié dans", "read_more": "Plus", "back_to_blog": "Retour à [[ title ]]" }, "comments": { "title": "Laissez un commentaire", "name": "Nom", "email": "Courriel", "message": "Message", "post": "Publier le commentaire", "moderated": "Veuillez noter que les commentaires doivent être approvés avant d'être affichés", "success_moderated": "Votre commentaire a été soumis avec succès. Nous le publierons sous peu, suite à notre processus de modération.", "success": "Votre commentaire a été publié avec succès!", "comments_with_count": { "one": "[[ count ]] commentaire", "other": "[[ count ]] commentaires" } } }, "cart": { "general": { "title": "Panier", "note": "Ajouter une note à votre commande", "remove": "Retirer", "subtotal": "Sous-total", "savings": "Vous économisez", "shipping_at_checkout": "Frais de port et remises calculés à la caisse", "update": "Mettre à jour", "checkout": "Procéder au paiement", "empty": "Votre panier est vide.", "cookies_required": "Activer les cookies pour utiliser le panier", "cancel": "Annuler", "edit": "Éditer", "continue_shopping": "Continuer vos achats", "view_and_edit_cart": "Afficher et modifier le panier", "processing": "En traitement...", "items_count_label" : "[[ count ]] article(s) dans votre panier", "ok" : "D'accord", "empty_page_title": "Le panier d'achat est vide", "empty_continue_html": "Cliquer ici pour poursuivre vos achats.", "clear": "Vider le panier", "recently_added_item": "Article (s) récemment ajouté (s)", "remove_item": "Enlever cet article", "here": "ici" }, "label": { "product": "Produit", "price": "Prix", "quantity": "Quantité", "total": "Total", "total_item": "Total de l'élément", "sub_total_top": "Sous-total du panier" } }, "collections": { "general": { "view_all": "Voir toutes", "clear_all": "Tout Supprimer", "no_matches": "Aucun produit ne correspond à votre recherche.", "items_with_count": { "one": "[[ count ]] item", "other": "[[ count ]] items" }, "load_more": "Charger plus", "sidebar_btn": "Filtrer par" }, "sorting": { "title": "Trier par", "manual": "En vedette", "best_selling": "Meilleurs vendeurs", "title_ascending": "A-Z", "title_descending": "Z-A", "price_ascending": "Prix: faible à élevé", "price_descending": "Prix: élevé à faible", "created_descending": "Date: récent à ancien", "created_ascending": "Date: ancien à récent" }, "filters": { "title_tags": "Filtrer", "all_tags": "Tous les produits", "categories": "Les catégories", "title": "Filtre", "color": "Couleur", "size": "Taille", "brand": "Marque", "price": "Prix", "green": "Vert", "blue": "Bleu", "red": "Rouge", "pink": "Rose", "black": "Noir", "purple": "Violet", "white": "Blanc", "orange": "Orange" }, "product_item": { "quick_shop": "Aperçu rapide", "compare": "Comparer", "wishlist": "Ajouter à la liste de souhaits" } }, "contact": { "form": { "name": "Nom", "email": "Courriel", "phone": "Téléphone", "message": "Message", "submit": "Envoyer", "post_success": "Merci de nous avoir avoir contacté. Nous vous reviendrons le plus rapidement possible.", "address": "Adresse", "telephone": "Téléphone", "title": "Écrivez-nous", "required": "Requis" } }, "customer": { "account": { "title": "Mon compte", "details": "Détails du compte", "view_addresses": "Voir les adresses", "return": "Retour aux détails du compte" }, "activate_account": { "title": "Activer le compte", "subtext": "Créez votre mot de passe pour activer le compte.", "submit": "Activer le compte", "cancel": "Refuser l'invitation", "password": "Mot de passe", "password_confirm": "Confirmer le mot de passe" }, "addresses": { "title": "Votre adresse", "default": "Par défaut", "add_new": "Ajouter une nouvelle adresse", "edit_address": "Éditer l'adresse", "first_name": "Prénom", "last_name": "Nom", "company": "Compagnie", "address1": "Adresse 1", "address2": "Adresse 2", "city": "Ville", "country": "Pays", "province": "Province", "zip": "Code postal", "phone": "Téléphone", "set_default": "Définir comme adresse par défaut", "add": "Ajouter l'adresse", "update": "Mettre à jour l'adresse", "cancel": "Annuler", "edit": "Éditer", "delete": "Supprimer", "delete_confirm": "Êtes-vous certain(e) de vouloir supprimer cette adresse?" }, "login": { "title": "Connexion", "desc": "Si vous avez un compte, connectez-vous avec votre adresse e-mail.", "email": "Courriel", "password": "Mot de passe", "forgot_password": "Mot de passe oublié?", "sign_in": "Se connecter", "guest_title": "Continuer en tant qu'invité", "guest_continue": "Continuer" }, "orders": { "title": "Historique des commandes", "order_number": "Commande", "date": "Date", "payment_status": "Statut du paiement", "fulfillment_status": "Statut du traitement de la commande", "total": "Total", "none": "Vous n'avez pas placé de commande à ce jour." }, "order": { "title": "Commande [[ name ]]", "date": "Placée le [[ date ]]", "cancelled": "Commande annulée le [[ date ]]", "cancelled_reason": "Motif: [[ reason ]]", "billing_address": "Adresse de facturation", "payment_status": "Statut du paiement", "shipping_address": "Adresse de livraison", "fulfillment_status": "Statut du traitement de la commande", "discount": "Rabais appliqué", "shipping": "Livraison", "tax": "Taxes", "product": "Produit", "sku": "SKU", "price": "Prix", "quantity": "Quantité", "total": "Total", "fulfilled_at": "Traitée le [[ date ]]", "subtotal": "Sous-total" }, "recover_password": { "title": "Réinitialiser votre mot de passe", "email": "Courriel", "submit": "Soumettre", "cancel": "Annuler", "subtext": "Nous vous ferons parvenir un courriel pour réinitialiser votre mot de passe.", "success": "Nous vous avons fait parvenir un courriel pour réinitialiser votre mot de passe." }, "reset_password": { "title": "Réinitialiser le mot de passe du compte", "subtext": "Entrez un nouveau mot de passe pour [[ email ]]", "submit": "Réinitialiser le mot de passe", "password": "Mot de passe", "password_confirm": "Confirmer le mot de passe" }, "register": { "title": "Créer un compte", "first_name": "Prénom", "last_name": "Nom", "email": "Courriel", "submit": "Créer", "password": "Mot de passe", "desc": "La création d'un compte est simple. Remplissez le formulaire ci-dessous." } }, "homepage": { "onboarding": { "product_title": "Le nom de votre produit", "product_description": "Cette partie est utilisée pour la fiche du produit. Parlez aux clients de l'allure, du ressenti et du style de votre produit. Ajoutez des détails sur la couleur, les matériaux utilisés, le dimensionnement, et où il a été fabriqué.", "collection_title": "Le nom de votre collection", "blog_title": "Le titre de votre publication", "blog_excerpt": "Votre magasin n'a encore rien bloggué. Un blog peut être utilisé pour parler des lancements de nouveaux produits, d'astuces, ou d'autres nouvelles que vous voulez partager avec vos clients. Vous pouvez regarder le blog d'e-commerce de Shopify pour trouver de l'inspiration et des conseils pour votre propre magasin et blog.", "blog_author": "Nom de l'auteur", "no_content": "Cette section ne contient actuellement aucun contenu. Ajoutez-en en utilisant la barre latérale." } }, "layout": { "navigation": { "search": "Recherche", "toggle": "développer\/réduire", "expand": "révéler", "collapse": "fermer", "all_categories": "toutes catégories" }, "cart": { "title": "Panier", "items_count": { "one": "item", "other": "items" } }, "customer": { "account": "Compte", "log_out": "Se déconnecter", "logout": "Se déconnecter", "log_in": "Se connecter", "create_account": "Créer un compte", "sign_up": "S'inscrire", "wishlist": "Liste de souhaits" }, "footer": { "social_platform": "[[ name ]] sur [[ platform ]]" }, "list_page": { "grid": "La grille", "list": "Liste" } }, "products": { "product": { "regular_price": "Prix régulier", "sold_out": "Épuisé", "unavailable": "Non disponible", "on_sale": "Solde", "quantity": "Quantité", "add_to_cart": "Ajouter au panier", "back_to_collection": "Retour à [[ title ]]", "related_title": "Produits connexes", "qty_increase": "Augmenter", "qty_decrease": "Diminution", "deal_days": "Journées", "deal_hours": "Heures", "deal_minutes": "Minutes", "deal_second": "Seconde", "select_option": "Sélectionner une option", "add_to_wishlist": "Ajouter à la liste de souhaits", "add_to_review": "Ajouter à la critique", "first_review": "Soyez le premier avis", "compare_success_msg": "[[ product_title ]] a ajouté à la boîte de comparaison réussie", "compare_exist_msg": "[[ product_title ]] existe dans la boîte de comparaison", "compare_cart_msg": "[[ product_title ]] a ajouté à la liste de souhaits réussie", "compare_remove_msg": "[[ product_title ]] a été supprimé de la boîte de comparaison", "comparing_box": "Boîte de comparaison", "compare_no_items": "Il n'y a aucun élément dans la boîte de comparaison", "wishlist_success_msg": "[[ product_title ]] a ajouté à la liste de souhaits réussie", "wishlist_exist_msg": "[[ product_title ]] existe dans la liste de souhaits", "wishlist_cart_msg": "[[ product_title ]] a ajouté au panier", "wishlist_box": "Liste de souhaits", "wishlist_remove_msg": "[[ product_title ]] a été retiré de la liste de souhaits", "wislist_no_items": "Il n'y a aucun élément dans la liste de souhaits", "upsell_cart_msg": "\"[[ product_title ]]\" a ajouté à la liste de souhaits réussie", "upsell_block_title": "Souvent acheté avec \"[[ product_title ]]\"", "upsell_cart_qty": "[[ count ]] article", "upsell_product_page_title": "Vous aimerez peut-être aussi ces produits", "upsell_checkout_btn": "Caisse", "share": "Partager le produit", "share_on_facebook": "Partager sur Facebook", "share_on_twitter": "Partager sur Twitter", "share_on_pinterest": "Partager sur Pinterest", "share_on_google": "Partager sur Google+", "share_on_linkedin": "Partager sur LinkedIn", "availability": "Disponibilité", "in_stock": "En stock", "out_of_stock": "En rupture de stock", "quick_overview": "Rapide vue d'ensemble", "details": "Détails", "reviews": "Avis", "tags": "Tags du produit", "options": "Les options", "vendor": "Vendeur", "features": "Les traits", "size_chart": "Tableau des tailles", "sale_left_text":"[[ sales ]] VENDU. SE DÉPÊCHER! SEULEMENT QUELQUES GAUCHE!", "checkout_text": "Paiement sécurisé et approuvé avec", "quick_view_details": "Voir les détails", "open_light_gallery": "Cliquez ici pour ouvrir les images de la galerie" }, "upsell": { "recommend_text": "Quelqu'un a acheté un", "minute_ago": "il y a quelques minutes" } }, "gift_cards": { "issued": { "title_html": "Votre carte-cadeau [[ shop ]] d'une valeur de [[ value ]]!", "subtext": "Voici votre carte-cadeau!", "disabled": "Désactivée", "expired": "Expirée le [[ expiry ]]", "active": "Expire le [[ expiry ]]", "redeem_html": "Entrez ce code lors du paiement pour utiliser votre [[ value ]] carte-cadeau", "shop_link": "Boutique", "print": "Imprimer ce bon d'achat", "remaining_html": "[[ balance ]] restant", "add_to_apple_wallet": "Ajouter à Apple Wallet" } }, "date_formats": { "month_day_year": "%d %B, %Y" } } }